Introducing Captain, the AI agent for customer support
The AI agent that makes customer support smarter, faster and more personal
Assistant
A support agent's best friend! It helps draft replies, translates messages, and finds important details from your connected tools. Plus, we're adding more integrations soon to bring everything you need into one place.
Learn more
Co-Pilot Co-pilot
A smart assistant that talks to your customers, learns from your help docs and past conversations, and gives quick, accurate responses. When enabled, the assistant would take the initial questions before transferring to an agent.
Learn moreIn case you are not available during pick up, our executives will reach out and attempt pickup three more times.
You can track your return status in the "My Orders" section of your account. Updates will also be sent via email and SMS.
If your return doesn't meet our policy, it will be sent back to you. Check the return policy for eligibility details.
FAQs
It spots common customer questions that aren't in your knowledge base yet and helps you fill the gaps, making support faster for everyone.
Learn moreMemories
Keeps track of important details from conversations. If a customer mentions an issue more than once, Captain remembers it, so your team can provide better, more personalized support.
Learn moreAssistant
A support agent's best friend! It helps draft replies, translates messages, and finds important details from your connected tools. Plus, we're adding more integrations soon to bring everything you need into one place.
Learn more Co-Pilot Co-pilot
A smart assistant that talks to your customers, learns from your help docs and past conversations, and gives quick, accurate responses. When enabled, the assistant would take the initial questions before transferring to an agent.
Learn moreIn case you are not available during pick up, our executives will reach out and attempt pickup three more times.
You can track your return status in the "My Orders" section of your account. Updates will also be sent via email and SMS.
If your return doesn't meet our policy, it will be sent back to you. Check the return policy for eligibility details.
FAQs
It spots common customer questions that aren't in your knowledge base yet and helps you fill the gaps, making support faster for everyone.
Learn moreMemories
Keeps track of important details from conversations. If a customer mentions an issue more than once, Captain remembers it, so your team can provide better, more personalized support.
Learn more