Send and track Customer Satisfaction surveys on autopilot

Put your customers first with Chatwoot's support suite and CSAT integration. Communicate, collect feedback, and improve your service for achieving transformative customer satisfaction.

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Let your customers express with emoji

Chatwoot’s CSAT software integrates with every chosen inbox. When a customer is done chatting with you, they’ll be automatically asked to provide feedback on a simple emoji scale.

So, you’ll always know what makes your customers frown or smile – literally.

View and download your CSAT reports

Learn how your customers feel about your service and brand, and enhance your customer experience strategy.

Learn about your CSAT ratings, individual feedback, response rates, agent performance, etc., filtered by specific periods.

Turn conversations into customers.

Chatwoot lets you manage your conversations across multiple channels from a single dashboard. And yes, we have a 15-day free trial and we don’t ask for your credit card.