We're always experimenting with new features and complex solutions, as well as improving our existing offerings. Read about how we do it, directly from Chatwoot engineers.
Chatwoot experienced an incident on April 16 which lasted from 01:15pm to 03:24pm UTC. A spike in requests led to degraded services, causing some message events to be missed. Read the detailed postmortem of the incident.
Pranav Raj S
Apr 30, 2024
We were facing some issues with faulty file upload in Chatwoot. How did we take this issue, and how did we finally fix it? Here's a full account!
Tejaswini Chile
Jul 28, 2022
Learnings from implementing Deep linking in Chatwoot mobile apps We live in a world where things are interlinked. We share links more frequently than ever before and want our customers to reach their desired pages...
Muhsin K
Jul 14, 2021
Improve development experience with external service callbacks from Facebook, Twitter, Twilio etc., using LocalTunnel. Working with third-party integrations As a product developer, one of the biggest pain points that you come across might be related to working with…
Sony Mathew
May 06, 2021